Get in Touch
We're here to help make your events amazing. Reach out with any questions, feedback, or just to say hello!
How Can We Help?
Email Support
Get help with any questions
support@usenory.com
Usually within 2 hours
Live Chat
Chat with our team
Available 9 AM - 6 PM CET
Instant response
Phone Support
Speak directly with us
+45 12 34 56 78
Available during business hours
Enterprise Sales
For large organizations
sales@usenory.com
Same-day response
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Getting Started
How do I create my first event?
Simply sign up, click "Create Event", add your event details, and you'll get a QR code to share with guests.
Do guests need to create accounts?
No! Guests scan the QR code and can immediately start uploading photos without any registration.
Technical
What file formats are supported?
We support all common image formats (JPEG, PNG, HEIC) and video formats (MP4, MOV). Files are automatically optimized.
Is there a size limit for uploads?
Individual files can be up to 100MB. We automatically compress images while maintaining quality.
Privacy & Security
Who can see the uploaded photos?
Only people with access to your event link can view photos. You can also enable moderation to approve photos before they appear.
How long are photos stored?
Photos are stored for 30 days on the standard plan. Pro plans include extended storage and backup options.
Visit Our Office
Copenhagen, Denmark
Address
Nørrebrogade 123
2200 Copenhagen N
Denmark
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Getting Here
Metro: Nørrebro Station (5 min walk)
Bus: 5A, 16, 18 (Nørrebrogade stop)
Parking available nearby
Located in the heart of Copenhagen, our office is easily accessible by public transport.
🚨 Event Day Emergency Support
Having technical issues during your event? We're here to help immediately.